About Us
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William is fluent in English, Mandarin and Shanghainese.
He is an expert in China sourcing and supply chain logistics with decades of experience in international trade at every level. William has worked for customers who are big box retailers, e-commerce sellers, Amazon.com marketplace sellers major distributors and more...
William is responsible for the China Team's results and your happiness.
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Alex is fluent in English, Mandarin, Cantonese and Shanghainese.
He is also an expert in sourcing and has deep experience with factory negotiations, inspections and all types of supply side issues.
He has served distributors and big box clients from all over the world.
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Viola is fluent in English, Mandarin and Cantonese.
She has deep experience with sales and negotiation and emerging knowledge of sourcing and the entire supply chain process especially for selling products on Amazon.com or other e-commerce channels.
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Jessica is fluent in Mandarin and English.
Jessica has deep experience, even at a young age, in factory relationships that was born from her time as a factory foreign trade sales representative. She has been on the other side working FOR the factory, now she works on the BUYER side for the benefit of SYMOGLOBAL and our clients. She coordinates with factories, provides inspections, negotiates and problem solves while monitoring dozens of containers every single month.
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Steve is the CEO of Symo Global www.symoglobal.com which has companies in Hong Kong, the USA, and the EU.
The hand selected China leadership team will take care of customers really well!
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Our global strategies for support are developed mostly in the Seattle area from our US team that has been responsible for the importation of hundreds of millions of dollars of products from all around the world, but especially from China.
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The Chinese culture has been trading for over 5,000 years and the modern day silk road remains a wonderful mix of opportunities and threats.
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We know how to get around China. We have team members in different parts of China and we can go wherever we are needed.
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Have you ever wondered what raw materials your factories are actually using? By implementing an inspection and purchasing oversight process you can find out!
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Did you know even the most beautiful and pristine Chinese factory make have skeletons in the closet? Their financial strength may be failing which could be an unwelcome surprise. Caveat Emptor.
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Our China team was born and raised in China and our US leadership team has been traveling and working in China for over 15 years. Our combined decades of experience can work directly for you.
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Our Hong Kong HQ is not far from the night time street markets. If you are a customer we'll be happy to show you some of the local sites.
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We've been working with China so long Steve still had some hair. That's a LONG time ago!
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We've hosted groups all over china to over 10 trade shows in many parts of China. We love to hang out with customers and help accelerate their businesses.
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When the team is together taking care of our customers we work hard, but we really enjoy it.
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Our trips often take us all over China. We try to find the best restaurants on the planet and we are very successful in finding them!
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The China team has so much experience that we can often help avoid absolute disaster with a couple simple phone calls. When in Rome do as the Romans do. When in China do as the Chinese do. We'll help you work within the system to get what you want out.
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When you think of all of the VIPs we have hosted over the last 15 years it is an amazing assortment of entrepreneurs, marketing experts, merchandising and supply chain executives and so many more. We're proud to serve.
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When entrepreneurs work together to share their sourcing and e-commerce knowledge everybody wins.
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Our leadership team in China understands complex and difficult situations, but even better they understand how to avoid getting into those problems to begin with. An ounce of prevention is worth a pound of cure.
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When you have happy customers enjoying the hard work then you know you are doing a good job. #fulfillment
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Our motto is "At Your Service" because we believe the customer really is King.
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No matter where you are looking in China chances are good that we can get there even if we don't already have a local resource. We've got you covered.